FAQ overview

Questions

PURE Papaya


Answers

At £9.99 the 25g tube seems quite expensive for a lip balm?

Price per gramme, PURE Papaya Ointment is very cost effective. Considering that the average natural lip balm sells at around £2.50 for a 4g stick, the PURE Papaya Ointment gives exceptionally good value and is actually cheaper per gramme than even a cheap natural lip balm. Added to this the fact that PURE Papaya OIntment is a multipurpose product and not just a lip balm, well, we think you'd agree, it represents excellent value for money.

Does PURE Papaya Ointment contains any organic ingredients?

Yes, approximately 95% of the ingredients in PURE Papaya Ointment are certified organic. However, this can vary according to harvests and availability. This is the reason why the product doesn't carry any organic certification logo. 

How much papaya is there in the ointment?

48mg of fresh Papaya fruit per gramme. For comparison, Lucas Papaw Ointment contains 39mg per gramme.

Is the fragrance natural?

Yes, all ingredients in the ointment are natural. The fragrance is naturally derived from coconut, giving a subtle, sweet scent, along with Styrax Benzoin, a natural resin from south-east Asia.

What are the environmental policies for the manufacture of PURE Papaya Ointment?

The manufacture of PURE Papaya Ointment pays respect to the environment and the local ecology. The rigorous environmental policies include:

1. A water treatment plant and water retention systems: this ensures that industrial waste is not released into the surrounding environment and does not contaminate nearby water systems.

2. Rigorous chemical disposal procedures ensures that all waste is disposed of appropriately (with regards to storage, handling, labelling) and prevents contamination of the environment. Manufacturing processes also minimise the production of waste.

3. There is a comprehensive recycling system for all packaging (cardboard, paper, glass, plastics etc) used during the manufacturing process.

4. The manufacture of PURE Papaya Ointment has received ACO (organic) accreditation that means that strict environmental standards are met with regards to production processes and policies.

What are the key differences between PURE Papaya Ointment and Lucas Papaw Ointment?

The most obvious difference is that PURE Papaya Ointment is completely free of petrochemicals, whereas Lucas Papaw Ointment is not - Lucas comes in a base of petroleum jelly. There remains some debate regarding the potential of petroleum derivatives as carcinogens, distributors of Lucas Papaw Ointment are careful to point out that due to the purity of the petroleum jelly they use, and the fact that it is pharmaceutical grade, it means that there is no risk of the material they use of harbouring any potential carcinogens. Whereas this does give some comfort to users of Lucas Papaw Ointment, the one fact that can't be denied is that petroleum jelly is well known to 'suffocate' and dehydrate the skin over long periods. This is because petroleum jelly isn't absorbed, but rather acts as a barrier, preventing moisture from being absorbed (though it will help the moisture that's already in the skin's layers to be retained). This barrier effect can also starve the skin of vital nutrients. PURE Papaya Ointment is also more rich in the key ingredient papaya, containing 48mg per gramme of fermented papaya, which is approximately 20% more than Lucas Papaw Ointment at 39mg per gramme. PURE Papaya Ointment also contains a host of other beneficial ingredients.

What strains of probiotics are used in the papaya ferment?

We use 8 different strains; these are:

 - Lactobacillus acidophilus

 - Lactobacillus casei

 - Lactobacillus plantarum

 - Lactobacillus bulgaricus

 - Lactobacillus fermentum

 - Lactobacillus lactis

 - Bifidobacterium bifidum

 - Saccharomyces boulardii

 - Saccharomyces cerevisiae

When I squeeze the end of an unopened new tube, why does it feel as if it isn't full?

This is due to how jojoba acts at different temperatures. When warm, jojoba liquifies and has the consistency of an oil. However, when cold, jojoba starts to solidify and becomes a wax. As it hardens it expands, and the tubes need to accommodate this expansion otherwise the crimped ends would burst open when cold.

Where are the papayas used in PURE Papaya Ointment sourced from?

Queensland, Australia.

Which part of the papaya is used?

The papaya is derived from the flesh of the fruit. We use young fruits as they have the highest nutrient content.

Why doesn't PURE Papaya Ointment contain the popular moisturising ingredient lanolin?

Although lanolin does have well documented hydrating properties, a minority of people are quite sensitive to it, and PURE Papaya Ointment was formulated to be as hypoallergenic as possible, hence no lanolin. Lanolin is a wax secreted by the sebaceous glands at the base of sheep's wool, and at one time it was thought that the pesticides and other chemicals used in sheep dip may cause the lanolin to harbour some potentially irritating compounds, however, modern production and purification techniques minimize the potential for adverse reactions.

Why is the first squeeze hard?

The ointment is made from completely natural ingredients, with no artificial emulsifiers or stabilisers. This means that the consistency of the ointment can change with varying temperatures. In cold weather the shea butter and jojoba oil can get harder - once again just warm the tube in your hands before using. During warmer months you may notice the product may become softer.  In this event just pop it into the fridge to firm up.